Privacy Policy

Welcome to shop.shivaangi.com. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, shop with us, or interact with our services.

1. Information We Collect

When you use Shop.Shivaangi.com, we may collect the following types of information:

  • Personal Information

  • Name, email address, phone number and shipping/billing address.

  • Payment details (processed securely through third-party payment gateways).
  • Account login details (if you create an account).
  • Non-Personal Information
  • Browser type, IP address, device type, and website usage data (collected via cookies and analytics tools).
  • Interaction with our website, products, and social media platforms.
  • Information from Third Parties
  • If you connect with us through TikTok, Facebook, or other social media platforms, we may receive limited profile data as per their privacy policies.

2. How We Use Your Information

We use the information collected for:
✔ Order Processing – To process and fulfill your orders, including shipping and customer support.
✔ Account Management – To manage your account and personalize your shopping experience.
✔ Marketing & Promotions – To send you special offers, discounts, and updates (you can opt out anytime).
✔ Security & Fraud Prevention – To protect against fraudulent transactions and ensure secure shopping.
✔ Website Improvements – To analyze trends and improve our website experience.

3. How We Share Your Information

We do not sell or trade your personal information. However, we may share it with:

  • Service Providers – Payment processors, shipping companies, and customer support teams to fulfill your orders.
  • Legal Authorities – If required by law or to protect our rights and customers.
  • Social Media Platforms – If you interact with our TikTok or other social accounts, limited information may be shared as per their policies.

4. Data Protection & Security

We take security seriously and use:
🔒 SSL Encryption to protect your data during transactions.
🔒Secure Payment Gateways (we do not store credit card details).
🔒 Restricted Access to personal information, ensuring only authorized personnel can handle it.

5.Cookies & Tracking Technologies

We use cookies and similar technologies to:
🍪 Improve your browsing experience.
🍪 Analyze website traffic and preferences.
🍪 Show relevant advertisements and promotions.

You can manage or disable cookies in your browser settings.

6. Your Rights & Choices

You have the right to:
✔ Access the personal information we store about you.
✔ Correct any inaccuracies in your details.
✔ Request Deletion of your data (except for necessary transaction records).
✔ Opt-Out of marketing emails anytime by clicking the “unsubscribe” link.

To make any requests, please contact us at  info@shivaangi.com

7. Third-Party Links

Our website may contain links to external sites (e.g., TikTok, payment gateways). We are not responsible for their privacy practices. We recommend reviewing their policies before sharing personal information.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date. Continued use of our website means you accept the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 Email: info@shivaangi.com
📍 Address: CC DA PICHELEIRA, 1900-373, LISBON, PORTUGAL

Thank you for trusting Shop.Shivaangi.com with your privacy 💙

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